Privacy Policy

01. Introduction

Ez IT Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, services, and products. By engaging with us, you agree to the terms outlined in this policy.

Our mission is to build long-lasting partnerships with clients by delivering custom websites, applications, mobile products, and technology solutions. Protecting client information is central to this mission.

02. Information We Collect

We may collect the following types of information when you interact with Ez IT Solutions:

• Personal Information: Name, email address, phone number, and billing details provided when requesting services or support.

• Technical Information: Device type, browser, IP address, and other data automatically collected when you use our website or applications.

• Project Information: Files, credentials, or specifications voluntarily provided by clients to complete custom projects.

We only collect information that is relevant to delivering and improving our services.

03. How We Use Your Information

Ez IT Solutions uses collected information for the following purposes:

• To provide, manage, and improve our services.

• To communicate with clients about projects, updates, or support.

• To process billing, payments, and account management.

• To enhance security, prevent fraud, and ensure compliance with legal requirements.

• To develop better products and solutions tailored to client needs.

We will never sell your information to third parties.

04. Sharing of Information

We respect the confidentiality of our clients. Information may only be shared under the following circumstances:

• With trusted third-party vendors or partners essential to completing a project (e.g., hosting providers, payment processors).

• When legally required to comply with a subpoena, court order, or applicable law.

• To protect the rights, property, or safety of Ez IT Solutions, our clients, or the public.

All third-party partners are required to maintain the confidentiality and security of shared information.

05. Data Security

Ez IT Solutions takes reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. While we implement industry-standard safeguards, no method of transmission or storage is 100% secure. Clients are encouraged to maintain their own security practices, including regular data backups.

06. Your Rights

As a client, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data, subject to contractual and legal obligations.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us directly.

07. Data Retention

We retain client information only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, and resolve disputes. Upon request, we will securely delete or anonymize personal data no longer needed.

08. Updates to This Policy

Ez IT Solutions may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to clients directly. Continued use of our services after updates constitutes acceptance of the revised policy.

09. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Ez IT Solutions
Email: privacy@ez-it-solutions.com
Phone: 877-411-4335
Address:

P.O. Box 6252
Tyler, Tx. 75711